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Gartner: Five Social Software Predictions For 2010 & Beyond

I just got done reading an article from eChannelLine.com which discusses a recent Gartner report offering five key predictions for where social software is headed over the next several years:

  • By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20 percent of business users.
  • By 2012, over 50 percent of enterprises will use activity streams that include microblogging, but stand-alone enterprise microblogging will have less than 5 percent penetration.
  • Through 2012, over 70 percent of IT-dominated social media initiatives will fail.
  • Within five years, 70 percent of collaboration and communications applications designed on PCs will be modeled after user experience lessons from smartphone collaboration applications.
  • Through 2015, only 25 percent of enterprises will routinely utilize social network analysis to improve performance and productivity.

Posted in Trends on February 6th, 2010 by Jeremy at 9:50 pm with (23 views)

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